Respecting Your Personal Data

When you interact with our store, we collect basic details necessary to process your orders and deliver updates:

• Contact & Shipping Details: Your name, email address, mailing address, and phone number when placing an order or signing up for our VIP waitlist.
• Order History: Details about the products you purchase or save to your cart.
• Technical Data: Basic device information, IP address, and cookie data to keep our site running smoothly and securely.

We use your details strictly to support your customer experience:

• To fulfill, pack, and track your orders.
• To respond to your inquiries and provide customer support.
• To send waitlist updates, small-batch release notifications, and scalp care guides (only if you have opted in).

Your trust means everything to us. We do not sell, rent, or trade your personal information to third parties. We only share essential operational data with trusted service providers who help us run our business (such as Shopify for web hosting and secure payment processors). These partners are bound by privacy agreements and only process your information as directed by us.

You are always in control of your information. You can unsubscribe from our marketing communications at any time using the link at the bottom of any email. If you wish to view, edit, or request the deletion of your personal data, simply contact us at contact@herbalharmonyhaus.com